Connecting seasonal dining menus with the people nearby

When it comes to seasonal dining menus, the location stays attached to an inquiry from the first click to the staff reply.

Client
Turkish grill restaurant
Region
Billings, Montana
Size
18 staff, one locally managed operation
Timeline
20 working days

How it went, course by course

Four stages, in the order they happened, in the words the project was recorded in.

  1. 01 · Where they started

    Descriptions of seasonal dining menus ignored locations entirely. Which number applied to which area was insider knowledge.

  2. 02 · What was going wrong

    With seasonal dining menus, calls arrived at whichever office the directory happened to list first. Staff transferred customers who had done nothing wrong, and the form knew nothing about locations.

  3. 03 · What we built

    Local contacts now sit beside the descriptions they serve. The chosen location travels with the inquiry into the staff notification, together with visit date, party size and menu interest.

  4. 04 · What changed

    When it comes to seasonal dining menus, the location stays attached to an inquiry from the first click to the staff reply.

What went into it

  • Local contact panel
  • Location selection
  • Location-aware notifications
  • Opening hours

20working days

The time it took

After content approval, including staff review and handover. A new site goes live in 7 days on The Folio; work like this runs through your monthly revisions or alongside the build.

Book a demo

Customers asking about seasonal dining menus no longer have to guess which of us to call. The site makes that decision obvious.

Archie OsbournePrivate bookings lead, turkish grill restaurantBillings, Montana

Questions about this project

How long did this project take?

20 working days after content approval, including staff review and handover. The clock starts once the restaurant has approved the content, so the time is spent building and checking rather than waiting on copy.

Which parts of the offer did it use?

Local contact panel, Location selection, Location-aware notifications, Opening hours. On this site that work sits under reservations and enquiries land where you already work, which is included on every plan from The Folio up.

Why is the restaurant not named?

We describe each client by the kind of restaurant it is and where it is: here, a turkish grill restaurant in Billings, Montana, 18 staff; one locally managed operation. The quote is credited to Archie Osbourne, private bookings lead. We never publish a trading name, address, logo or photograph.

Could the same work fit our restaurant?

If guests read your pages or send you inquiries before they visit, most likely. Nothing here was a custom add-on: plans start at $117 a month, the $647 build fee is invoiced only after launch, and a walk-through on your own menu shows what the equivalent would look like for you.

See what this would look like on your menu

A live walk-through of the site you would get, in about 30 minutes. Plans from $117 a month, the $647 build fee invoiced only after launch, domain and hosting included.

Or compare the plans and pricing first.